Digital Trust Gap

Trust in Digital Repositories

ISO 16363:2012, Space Data and Information Transfer Systems Audit and Certification of Trustworthy Digital Repositories (ISO TRAC), outlines actions a repository can take to be considered trustworthy, but research examining whether the repository’s designated community of users associates such actions with trustworthiness has been limited. Drawing from this ISO document and the management and i...

Trust Modeling and Management: From Social Trust to Digital Trust

This chapter introduces trust modeling and trust management as a means of managing trust in digital systems. Transforming from a social concept of trust to a digital concept, trust modeling and management help in designing and implementing a trustworthy digital system, especially in emerging distributed systems. Furthermore, the authors hope that understanding the current challenges, solutions ...

Intangible Trust Requirements - How to Fill the Requirements Trust "Gap"?

Previous research efforts have been expended in terms of the capture and subsequent instantiation of "soft" trust requirements that relate to HCI usability concerns or in relation to "hard" tangible security requirements that primarily relate to security assurance and security protocols. Little direct focus has been paid to managing intangible trust related requirements per se. This 'gap' is pe...

Digital Gap Analysis

Trust in the Digital World

Drawing principally on examples and literature from the Anglosphere, the author argues that the high salience given to "trust" and "trustworthiness" in recent scholarly literature, and which (notably in Putnam's work) attributes declining trust to a widely mistrusted mass media does not acknowledge the trustbuilding potential (realised in some instances) of interactive "Web 2.0" applications. D...